• Sierra w/o Wires is a senior level technology organization offering its clients strategic IT consulting, design, implementation, monitoring, management, and hosting services.
• Formed and conceived in 2003 from the idea that while there is a lot of outsourced help in the marketplace, in addition to long term IT support, we found that support for organizations was also needed on a project basis or part-time (and never when you really needed it).
• Our core services offerings include the following key areas to support your IT infrastructure needs:.
  • Monitoring and Management
  • Server and Network Engineering
  • Application development
  • Hosting Services
  • Hardware and Software Reselling

Our approach

• Utilize our senior engineer staff to augment your existing IT operations and provide business critical and line of business application and systems support.
• Sierra w/o Wires, Inc. “becomes” part of your IT team, dealing with issues prior to the issue arising to users, customers, or outside parties. Correction of critical issues prior to any business impact.

Organizations need monitoring and management services because of…

• Cost of downtime
• Service delivery expectations to your clients
• Regulatory compliance including HIPAA, PCI, SOX, and GLB
• Issues with providing in-house 24/7 coverage
• Proactive management of security incidents on a real time basis
• Service Level agreements that match your corporate objectives
• Frees up time for your internal IT staff to manage value added projects

Server and Network Engineering

• Specializing in Server and Network design, implementation, monitoring, and management
• One of Pittsburgh’s premier Microsoft and Cisco partners
• Sierra’s senior level engineering team has the skills to help ensure that your technology is secure, reliable and scalable
• Leveraging newer Virtual Server and SAN technologies with Sierra support can reduce your TCO, reducing maintenance costs while increasing server and network reliability

Application Development

• Supporting application development projects big and small
• Complement your web presence with web based apps that increase customer satisfaction and internal productivity
• ASP.Net 2.5, 3.0 and 3.5 development

Hosting Services

• Supporting your mission critical server hosting needs
• Our cost effective hosting solutions in our Pittsburgh based, secure, high reliability data center provide you the type of server and application hosting your customers expect
• Our hosting services can also be used you’re your ever increasing business continuity needs with secondary disaster recovery site installations

Hardware and Software Reselling

• As a reseller of all major IT hardware and software, Sierra can quickly provide you quotes, supporting your purchasing needs
• With personalized and highly responsive customer service, Sierra can insure you are getting exactly what you need, when you need it   

When you add up all of these capabilities Sierra w/o Wires has a compelling story to supplement your IT Department or become your IT department.